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Topics:
Artificial Intelligence
provided by
Infoxchange
9 September 2026
4.00 – 5.00 pm NZST
Upcoming webinar
Skill level: Intermediate
Description
About the presenters
In this practical workshop we'll build an AI-powered email triage workflow from start to finish. You'll see how AI can classify incoming messages, route them to the right people and draft responses while maintaining human oversight where needed. Along the way we'll explore structured outputs, error handling and workflow design principles that improve reliability. The session concludes with a dedicated 30-minute troubleshooting and Q&A segment where attendees can discuss challenges, review their workflows and get help with real-world scenarios.
This webinar covers topics including:
- Build an email triage workflow that categorises and routes incoming messages automatically.
- Use structured AI outputs to drive workflow decisions reliably.
- Apply review, monitoring and troubleshooting practices to reduce automation risks.
*Refunds for paid webinars: A full refund will be given for cancellations made at least 5 business days before the event date. Cancellations can be made via email or phone. Any cancellation after that time will not be refundable.
Registering for this webinar means you agree that we can email you notifications about this webinar. We will also notify you about other webinars according to our privacy policy. We respect your inbox, and you can unsubscribe from notifications at any time.
Webinar resources will be available for 90 days, so please make sure you access what you need before the 90 days are up.
Before registering for an external course, check the price and review the provider’s terms and conditions.
These are a summary of key terms and conditions, available in full here.
The digital learning program is made possible by the work of Infoxchange and our generous supporters. You can help us expand the program and provide more of these valuable resources to the for-purpose sector by donating today.
Registering for this webinar means you agree that we can email you notifications about this webinar. We will also notify you about other webinars according to our privacy policy. We respect your inbox, and you can unsubscribe from notifications at any time.
Webinar resources will be available for 90 days, so please make sure you access what you need before the 90 days are up.
Before registering for an external course, check the price and review the provider’s terms and conditions.
These are a summary of key terms and conditions, available in full here.
The digital learning program is made possible by the work of Infoxchange and our generous supporters. You can help us expand the program and provide more of these valuable resources to the for-purpose sector by donating today.
Infoxchange acknowledges the Traditional Owners of the unceded lands of the Wurundjeri Woi Wurrung people of Naarm, the Kaurna people of Tarntanya, and the Turrbal and Jagera peoples of Meanjin on which we live and work. We acknowledge the importance of Country and First Nations people’s connection to it. We pay our respects to Elders past and present.
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