AI agents are changing the way not-for-profits operate, but moving from theory to practice can feel like a huge leap. This session strips away the technical jargon to give you a straightforward framework for understanding what agents actually do and how they differ from the tools you use today. You will learn how to pick a specific project and create a clear plan so you can start seeing results immediately. 

This course is designed to teach participants:

• Understanding the difference between agents and chatbots – Learn why agents are designed to "do" rather than just "chat," and why this change is vital for how you trust and monitor their work. 
• A practical framework for your first project – Move from big ideas to small, specific actions by learning how to choose the right tools and write a clear brief for your first agent. 
• The manager-agent cycle – Master the skills needed to stay in the driver’s seat, ensuring you save time while keeping full control over AI safety and effectiveness.